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The Chart Lab, LLC provides technical analysis on stocks and broad markets that applies our proprietary technical analysis methodology research. The Chart Lab Portfolio does not represent actual transactions, but is a model of how a technical analytical system might use the research provided to our subscribers. Every transaction recorded in The Chart Lab news letter, since inception, is reported and available for review, including timing, duration, and pricing. A complete history of The Chart Lab Portfolio is available by clicking the “Historical Track Record” link in the upper navigation bar.

TERMS OF SERVICE AND END USER LICENSE AGREEMENT for The Chart Lab analytics LLC.


The Chart Lab (the “Company”) provides certain services (collectively, “Services”) through the http://www.The Chart Lab.com website (the “Website”). Access to and use of the Website or the Services provided therein is subject at all times to these Terms of Service and End User License Agreement (“Terms of Service”).

EACH TIME YOU ACCESS OR USE THIS WEBSITE OR THE SERVICE, YOU AGREE TO BE BOUND BY THESE TERMS OF SERVICE AND REPRESENT THAT YOU HAVE READ AND UNDERSTOOD THESE TERMS OF SERVICE AND AGREE TO BE LEGALLY BOUND BY THEM. IF YOU DO NOT AGREE TO BE BOUND BY (OR CANNOT COMPLY WITH) ANY OF THESE TERMS OF SERVICE, PLEASE EXIT FROM THE WEBSITE. ANY REFERENCES HEREIN TO “YOU” AND “YOUR” REFER TO BOTH YOU AND SUCH PERSON AND LEGAL ENTITY ON WHOSE BEHALF YOU ACT, IF ANY.

The Company may, from time to time, modify, amend, or supplement these Terms of Service, and post those changes on the Terms of Service page. Such modifications, amendments or supplements shall be effective immediately upon posting on the Website. You are responsible for periodically checking the Website for changes to these Terms of Service. If you do not agree to be bound by (or cannot comply with) these Terms of Service as modified, you agree that your sole remedy is to cease using the Services by canceling your Account. Your continued use of the Services constitutes your agreement to be bound by the amended Terms of Service.

In using any portion of TheChartLab.com, you agree to the Terms and Conditions governing the use of the service as described in this disclaimer. Our disclaimers, policies and terms are subject to change without notice. TheChartlab.com is not a registered as a broker-dealer or investment adviser either with the U.S. Securities and Exchange Commission or with any state securities authority. Each trade mentioned in the website and other sections of TheChartlab.com is hypothetical and is not an actual trade.

 

TheChartlab.com commentaries, trading ideas and model trades represent our own opinions and should not be relied upon for purposes of effecting securities transactions or other investing strategies, nor should they be construed as an offer or solicitation of an offer to sell or buy any security. You should not interpret TheChartLab.com’s opinions as constituting investment advice. Neither the publishers nor Mr. Troccoli claim to have any non-public information regarding the companies mentioned in this site. Trade prices that appear on the site are posted by TheChartLab.com based on his view of his real-time data sources, and may be different from what is achievable and are for guidance only. There may also be differences between the price as it appears in the diary and the current price that you see from your terminal due to delays in Internet connectivity, quote delays, refresh intervals in the case of the Web-based diary page, data entry errors, and market conditions, and also due to times when TheChartLab is not available to make the trade at the moment a previously stated target has been met. Entries may at times be in error due to system or data-entry errors.

 

Hypothetical performance results do not include trading commissions and other execution costs that would be incurred if the trades referenced in the diary or elsewhere on the site were actual trades. Past performance is no guarantee of future results.

 

Mr. Troccoli and TheChartLab.com cannot and do not assess, verify or guarantee the suitability or profitability of any particular investment. You bear responsibility for your own investment research and decisions and should seek the advice of a qualified securities professional before making any investment. As an express condition of using this service and anytime after ending the service, you agree not to hold Mr. Troccoli or any employees of TheChartLab themselves liable for trading losses, lost profits or other damages resulting from your use of information in TheChartlab in any form (Web-based, email-based, or downloadable software), and you agree to indemnify and hold Mr. Troccoli and TheChartlab and their employees harmless from and against any and all claims, losses, liabilities, costs, and expenses (including but not limited to attorneys' fees) arising from your violation of this agreement. This paragraph is not intended to limit rights available to you or to us that may be available under the federal securities laws.


1. ACCOUNT REGISTRATION AND POLICIES

By completing the registration process, you may establish an account (“Account”) and register as a The Chart Lab Member (“Member”), and access and use the Service from the Website. As part of the registration process, a login ID and password will be assigned to your Account that you must use to access the Services. You are solely responsible for all activity on your Account and for the security of your computer system. You may not reveal, transfer or sell your Account login ID or password to any person who is not permitted to access the Services under the terms of your agreement with The Chart Lab (“Services Agreement”), including without limitation third party users, nor may you permit such unauthorized persons or other third parties to access your Account.

(A) Charges and Billing

Terms of payment are within the Company’s sole discretion and may be modified, amended or supplemented at any time and shall become effective upon posting on the Website. All applicable fees and other charges for services as well as any products marketed through the Website are payable by the 15th day of the quarter to which such fees or charges apply. The Company reserves the right to change prices at any time. The Company is not responsible for pricing, typographical, or other errors in any offer by the Company and reserves the right to cancel any service or product orders resulting from such errors.

(B) Termination of Account

(i) Member. Subject to the terms described herein, each Member has the right to terminate such Member’s Account at any time upon written notice to the Company. Each Member understands and agrees that the termination of a Member’s Account is such Member’s sole right and remedy with respect to any dispute, including, but not limited to, any related to, or arising out of: (A) any term of these Terms of Service or the Company’s enforcement or application of these Terms of Service; (B) the Member’s ability to access and/or use the Service; or (C) the amount or type of fees, surcharges, applicable taxes, billing methods, or any change to the fees, applicable taxes, surcharges or billing methods (D.) The company will not issue refunds or prorate canceled memberships. The Company reserves the right to collect accrued fees and charges and costs incurred by the Company upon receipt of a Member’s notice to cancel an Account.

(ii) Company. The Company may terminate a Member’s account at any time in its sole and absolute discretion for any reason including, without limitation, upon the occurrence of any one of the events:

(a) Improper use of the Member’s login ID or password.
(b) The information provided by a Member during the Account registration process is found to be untruthful or inaccurate.
(c) Improper use of the information provided on the Website and/or taking any other action which adversely affects the Website, the Service, or the Company.
(d) Any violation of these Terms of Service.

If the Company terminates an Account because of a Member’s breach of these Terms of Service, the Company shall have no liability or responsibility to such Member or any third party.

(iii) General. In the event an Account is terminated by the Member for any reason (other than the Company’s permanent discontinuance of the Website), or by the Company for any of the reasons set forth in Section 1(B)(ii) above, no refund will be granted and the Member will have no further access to the subject Account. Any delinquent or unpaid Account with unresolved disputes must be settled before the Company may allow a Member to register again. Any and all of a Member’s personal information submitted to the Service, including, any Account information and password information will promptly be destroyed upon termination of the Service.

2. RESTRICTIONS AND OBLIGATIONS

(A) Modification to Service

The Company may at any time and from time to time revise, supplement, suspend, or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice to you, and terminate all licenses granted in these Terms of Service. You agree that neither the Company nor any of its affiliates, licensors, agents, or employees is liable to you or any third party for any revision, supplement, suspension, or discontinuation of the Service, and termination of any license.

(B) End User License Agreement

Your access to the Service is governed by this End User License Agreement “EULA.” Be sure to carefully read and understand all of the rights and restrictions described herein. If you are employed by an entity and are accessing the Service using an ID and password provided by your employer, it is your responsibility to make sure that your use of the Services is consistent with the terms of the Services Agreement between your employer and the Company. By accessing the Service, you agree to be bound by the terms of this EULA and any other terms and conditions applicable to you or the entity with which you are associated. If you do not agree to these terms, you may not access the Service. The Service and the information that you are able to access through the Service are protected by copyright laws and international copyright treaties, as well as other intellectual property laws and treaties.

(i) Grant of License. This EULA grants you the following rights:

(a) Access and Use of the Service. Your access to and use of the Service is governed in part by this EULA, as well as by any other agreement that may exist between you and the Company. By accessing and using the Service, you agree to comply with all of the terms and conditions hereof. You are granted a non-exclusive, nontransferable, nonsublicensable right and license to access and use the Service for internal business (or personal, as the case may be) purposes only. This right and license to access and use the Service is personal to your employer (or to you, as the case may be) and is not transferable to any other person or entity, nor may it be shared, resold, rented, licensed or leased by you. You are responsible for the manner in which you use the Service and for ensuring that all use of the Service complies fully with the provisions of this EULA. You shall be responsible for protecting the confidentiality of your password(s), if any. The Company shall have the right at any time to change or discontinue any aspect or feature of the Service, including (but not limited to) content, hours of availability, and equipment needed for access or use.

(b) Reservation of Rights. All rights not expressly granted are reserved by the Company. Access to the Service is granted under license; no ownership rights are transferred to you by the Company. Except for the licensee granted herein, the Company retains all right, title and interest in and to the Service and all information and content provided thereunder.

(ii) Use of the Services. You shall use the Service for lawful purposes only, and in a manner consistent with the terms of this EULA and any other terms and conditions applicable to you or the entity with which you are associated.

(iii) Restrictions.

(a) Limitations of Reverse Engineering, Decompilation and Disassembly. You may not reverse engineer, decompile, or disassemble any material available on the Service, except and only to the extent that such activity is permitted by applicable law notwithstanding this limitation.

(b) Rental. You may not rent, lease or lend access to the Service.

(c) Redistribution. You may not redistribute any information provided by the Service to any other person, except to the extent you are permitted to do so by any other terms and conditions applicable to you or the entity with which you are associated.

(d) Other Restrictions. You agree not to engage in the following:

(i) Infringe upon the intellectual property rights of the Company or any third party.
(ii) Alter or cancel another Member’s Account.
(iii) Impersonate another person, indicate that you are a Company employee, or attempt to mislead Members or guests by indicating that you represent the Company or any of the Company’s licensors or affiliates.
(iv) Attempt to get a log-in I.D., password, or other Account information, or any other private information from a Member.
(v) Engage in or promote or encourage any illegal activity including hacking, cracking or distribution of counterfeit software for the purpose of accessing the Service or Website.
(vi) Modify, delete or create derivative works of the Service or Website, or any component thereof.
(vii) Interfere with, hack into or decipher any transmissions to or from the servers running the Service.
(viii) Do anything that interferes with the ability of other Members to access and use the Website and the Service or that which adversely affects the Website, the Service and the Company’s business.
(ix) Attempt (or authorize, encourage or support others’ attempts) to circumvent, reverse engineer, decrypt, break or otherwise alter or interfere with the Service or any component thereto.
(x) Use information disclosed on the Website for any purpose that is not permitted by the license granted by the Company, including, without limitation, for a third party’s commercial use.
(xi) Acts which violate any applicable laws or regulations in connection with the manner in which you access or use the Service or Website.


(iv) Ownership. You understand and acknowledge that the Website, the Service and information provided to you in connection therewith is owned solely and exclusively by the Company, its licensors or its affiliates, or suppliers, and are protected by applicable laws and regulations, and international treaties relating to copyrights, trademarks, and other intellectual property rights. Under no circumstances will you obtain any ownership interest in any such proprietary subject matter pursuant to these Terms of Service or otherwise.

(C) Company Trademarks

The Company name, its logo(s), and associated brand names and domain names are trademarks of the Company. The Company trademarks and trade dress may not be used in connection with any product or service that is likely to cause confusion among customers, or in any manner can be interpreted as business disparagement. All other trademarks not owned by the Company that may appear on the Website are the property of their respective owners. You may not remove any copyright notice or other notification or trade name or marks of the Company or its suppliers that appear in the information displayed on the Website. You may not use, and nothing contained on the Website grants, by implication, waiver, estoppel or otherwise, any right to use, any trademark displayed on the Website without the written permission of the Company or the respective owner of such trademark, service mark or logo.

(D) Website

The Website is provided on an “as is” and “as available” basis. The Company reserves the exclusive right and may, at any time and without notice and liability to you, modify or discontinue the Website, either temporarily or permanently. Temporary interruptions in the availability of the Website may occur from time to time as normal events. Under no circumstances will the Company be held liable for any damages resulting from such interruptions. The Website may include technical inaccuracies, typographical errors or may enable you to access or download harmful or malicious code introduced onto the Internet by third parties. The Website is made available internationally and may contain references to programs or services of the Company and/or its suppliers that are not available in your location. Such references do not imply that the Company or its suppliers intend to make available such products, programs or services in your location.

3. DISCLAIMER OF WARRANTIES

YOU HEREBY EXPRESSLY AGREE THAT ACCESS TO AND USE OF THE WEBSITE, THE SERVICE, AND THE INTERNET IS AT YOUR SOLE RISK. THE WEBSITE, THE SERVICE, THIRD-PARTY SERVICES, AND PRODUCTS AND ANY INFORMATION DELIVERED TO YOU IN CONNECTION THEREWITH ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS FOR YOUR USE, WITHOUT WARRANTIES OF ANY KIND BY THE COMPANY, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTIBILITY, NON-INFRINGEMENT, OR FITNESS FOR A PARTICULAR PURPOSE. THE COMPANY PROVIDES THE SERVICE ON A COMMERCIALLY REASONABLE BASIS AND DOES NOT GUARANTEE THAT YOU WILL BE ABLE TO ACCESS OR USE THE SERVICE AT TIMES OR LOCATIONS OF YOUR CHOOSING, OR THAT THE COMPANY WILL HAVE ADEQUATE CAPACITY FOR THE SERVICE AS A WHOLE OR IN ANY SPECIFIC GEOGRAPHIC AREA.

4. LIMITATIONS OF LIABILITIES

YOU ACKNOWLEDGE AND AGREE THAT YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY DISPUTE WITH THE COMPANY, ITS LICENSORS, SUPPLIERS OR AFFILIATES IS TO STOP USING THE SERVICE, AND TO CANCEL YOUR ACCOUNT. YOU ACKNOWLEDGE AND AGREE THAT IN NO EVENT WILL THE COMPANY, ITS LICENSORS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR ANY ACT OR FAILURE TO ACT BY THEM OR ANY OTHER PERSON REGARDING CONDUCT, COMMUNICATION OR CONTENT ON THE SERVICE. MOREOVER, IN NO CASE SHALL THE COMPANY’S OR ITS LICENSORS’, SUPPLIERS’, AFFILIATES’, EMPLOYEES’, OFFICERS’, MEMBERS’ OR DIRECTORS’ (COLLECTIVELY, “COMPANY AFFILIATES”) LIABILITY TO YOU EXCEED THE AMOUNT THAT YOU PAID TO THE COMPANY FOR THE SERVICE DURING THE ONE (1) YEAR PERIOD PRIOR TO THE DATE ON WHICH THE DAMAGES FIRST AROSE. FURTHERMORE, IN NO CASE SHALL ANY COMPANY AFFILIATE BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES (INCLUDING, WITHOUT LIMITATION, THOSE RESULTING FROM THEFT OR LOSS OF PROFITS, DATA, USE, GOODWILL, BUSINESS INTERRUPTION, OR OTHER INTANGIBLE LOSS) ARISING FROM YOUR USE OF THE SERVICE, THE INTERNET OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICE, WHETHER BASED ON WARRANTY, CONTRACT, TORT OR ANY OTHER LEGAL THEORY AND WHETHER OR NOT ANY COMPANY AFFILIATE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR THE LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, IN SUCH STATES OR JURISDICTIONS, THE COMPANY AFFILIATES’ LIABILITY SHALL BE LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW. THE COMPANY DOES NOT ENDORSE, WARRANT OR GUARANTEE ANY THIRD PARTY PRODUCT OR SERVICE OFFERED THROUGH THE SERVICE AND WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES.


5. LINKS WITH OTHER SITES

For the convenience of our users, the Website may provide certain links to web sites provided by third parties. The Company is not responsible for the content of any other web site linked to or from the Website. If you link to another site, you leave the Website and you do so entirely at your own risk. The Company provides links from the Website to other sites solely as a convenience to you and in no way should this be interpreted as a referral or endorsement of any content, sponsor or owner of any other site. THE COMPANY DISCLAIMS ALL WARRANTIES, CONDITIONS OR OTHER TERMS EXPRESS OR IMPLIED AS TO ANY SUCH LINKED SITE, INCLUDING, WITHOUT LIMITATION, AS TO ACCURACY, OWNERSHIP, VALIDITY, OR LEGALITY OF ANY CONTENT OF A LINKED SITE.

6. INDEMNIFICATION

You agree to defend, indemnify and hold harmless the Company and its licensors, affiliates, suppliers, employees, officers, and directors from all claims for liabilities, losses and expenses, including reasonable attorneys’ fees, from third parties arising from any breach of these Terms of Service. The Company reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you. In that event, you shall have no further obligation to provide indemnification to the Company in that matter.

7. GOVERNING LAW

The Website is operated and controlled from the Company’s offices in Connecticut, U.S.A. It can be accessed from various countries of the world. The laws of the state of Connecticut, without regard to conflicts of law provisions, will apply to all matters arising out of or in connection with the Website and your connection to and use of the Website and/or the Services. By accessing or using the Website and/or the Services, you submit and consent to the exclusive jurisdiction of the United States District Court for the District of Connecticut and the state courts located in New Haven, Connecticut, with respect to any dispute or cause of action arising out of or in connection with these Terms of Service and/or your use of the Website or the Service.

8. VOID WHERE PROHIBITED

The Company makes no representation or warranty that any material on the Website or the Service is lawful in every jurisdiction from which such content can be accessed, or is available for use in all jurisdictions. If you access or use the Website or the Services from a jurisdiction outside of the United States you are responsible for compliance with all applicable local laws.

9. MISCELLANEOUS

If any provision of these Terms of Service is held to be invalid or unenforceable, that provision will be deemed to be restated to reflect as nearly as possible the original intention in accordance with applicable law, and the remainder of these Terms of Service will remain in full force and effect. These Terms of Service, the Services Agreement, if any, and the Company’s privacy policy (the “Privacy Policy”) constitute the entire agreement between the parties with respect to the subject matter hereof and supersede and replace all prior or contemporaneous understandings or agreements, written or oral, regarding such subject matter. Any waiver of any provision of these Terms of Service will be effective only if in writing and signed by the Company. The failure of party to assert any right under these Terms of Service shall not be considered a waiver of that party’s right will remain in full force and effect. In addition, these Terms of Service, the Services Agreement and the Privacy Policy, including the Company’s enforcement of those policies and agreements, are not intended to confer, and do not confer, any rights or remedies upon any person. These Terms of Service and all related documents are written and shall be interpreted in the English language.

10. CONTACT US

If you have any questions, complaints, or comments regarding these Terms of Service, or have other questions or suggestions about our Website, please contact us via e-mail at info@The Chart Lab.com.


The Chart Lab, LLC Statement Regarding Material Non-Public Information (“MNPI”)
The Chart Lab, LLC (The Chart Lab, the “Firm”) has established written MNPI procedures, both in its Compliance Manual and in its Code of Ethics, and provides both initial training and continuing education to employees regarding appropriate handling of MNPI. Such training and procedures include, but are not limited to, a duty to promptly report to the Firm’s compliance department any suspected MNPI; a prohibition against knowingly sharing MNPI; and a prohibition against providing research to any subscriber on the basis of MNPI.

The Chart Labbelieves its policies and procedures covering MNPI are reasonably designed to prevent the mishandling or transmission of MNPI, and to prevent dissemination of information to subscribers in the event the Firm determines it is in possession of MNPI. The Firm believes that these policies and procedures, and training provided to employees, meet or exceed industry standards, and that they will prevent the transmission to subscribers of MNPI, or of research, information or analysis based on MNPI.

The Chart Lab, LLC (“The Chart Lab”) Privacy Policy – January 2010

The Chart Lab, LLC ("The Chart Lab" or "we" or "us") is committed to protecting and respecting your privacy. This Privacy Statement sets out our privacy policy and explains what we do with the personal information that we collect from you in regard to your subscription to one or more of our newsletter services. These are variously known by the brand names The Chart Lab. In the future, additional newsletter products may be added, and other brand names may be used. Collectively, we refer to all these business lines as “services". Please read the following to understand our practices regarding personal information and how they affect you as you use our features and services. This statement discloses our current privacy practices; if we make material changes to these practices, we will announce them. If you have any questions or concerns regarding this statement, you should contact us at info@The Chart Lab.com.

If you have questions or concerns regarding this statement, you should first contact The Chart Lab at info@The Chart Lab.com. If you do not receive acknowledgement of your inquiry or your inquiry has not been satisfactorily addressed, you should contact TRUSTe at http://watchdog.truste.com/pvr.php?page=complaint&url=http://www.The Chart Lab.com.
TRUSTe will then serve as a liaison with us to resolve your concerns.

The Chart Lab complies with the EU Safe Harbor framework as set forth by the Department of Commerce regarding the collection, use, and retention of data from the European Union.

This Privacy Statement addresses the following:

Your personal information;

The Chart Lab use of your personal information;

IP addresses and "cookies";

Disclosure of your personal information to third parties:

Security measures to protect your information from accidental loss or disclosure;

Direct mailings;

Policy regarding children;

What else you need to know.

Changes to The Chart Lab's privacy policy.

Personal Information:

The Chart Lab collects information about our readers so that we can provide an appropriate level of subscription service. We ask for your name, company affiliation, and email address when you subscribe to one of our services. We also may ask for additional information at other times, such as when you request custom research, or a special consulting contract. At that time, subject to laws and regulations governing the financial industry, we may require additional information for Know-Your-Customer and Anti Money Laundering purposes.

By subscribing to a The Chart Lab service, you enter into a contract for your sole personal use of our product. If you e-mail one of our postings to a friend, for example, we will not be responsible for any breach or use of our private information that may arise from such action.

When you place an order for a service, we need to know the sort of information typically used for credit card transactions, such as your name, mailing and billing addresses (and shipping address, if different), telephone number, and credit card number and expiration date. Gathering this information allows us to process and fulfill your subscription order and notify you of your order status. We will also use your information to contact you regarding your subscription if necessary. We encrypt this information.

No advertising networks serve ads on our site, thus there is no danger of a security breach through an outside network.

Use Of Your Personal Information:

The Chart Lab collects only the personal information required to provide you, the user, with the requested level of subscription service.

IP Addresses and "Cookies":

Your Web browser or email application automatically provides your Internet Protocol address ("IP address") to other computers with which you communicate over the Internet, so that they know where to send you information.

We receive an IP address each time you view one of our Web pages, because the browser automatically reports it to us. We also may store the IP address when you register with The Chart Lab, post a message, or buy a report from us.

We may use IP addresses for:

Diagnosing service or technology problems.

Assessing and maintaining system security.

Displaying the most appropriate content.

Studying how people use our site and how we can improve it.

Cookies may be used on our sites in the following ways:

To access your stored account information automatically when you log on to our site.

To estimate our audience size and usage patterns.

To allow you to access your subscription automatically.

To expedite your search for content.

Most browsers are set up to accept cookies, but you can configure yours to refuse cookies or notify you when you've received one. Note that, if you reject cookies on our sites, you may not be able to access all parts of the service you have subscribed to.

Disclosure of Your Personal Information:

The Chart Lab will not disclose any personally identifiable information about individual users, except as described in this Privacy Statement. We do not give, rent, lend, or sell individual information to anyone, although we may provide aggregate information for purposes of marketing our services. For example, we might tell a financial institution, a financial news outlet, or a prospective subscriber that there are 120,000 The Chart Lab subscribers in a geographical area, but we will not give out individual subscriber names or e-mail addresses. We may also disclose aggregate information (for example, information showing that 35,000 of our subscribers downloaded a particular research posting last month) in describing our services to prospective partners, vendors, and other third parties, and for other lawful purposes.

As for individually identifiable information, we may disclose it only under the following circumstances:

We may disclose information to others when we have your consent, for example if you request that we introduce you to a broker or money manager with whom we have a relationship. Once the third party receives the information, it will handle the information under its own privacy policies, at which point The Chart Lab cannot be responsible for actions they may take.

If you sign up for a custom service or consulting contract that relies upon third parties for important elements, we will provide your personal information to the third parties so that they can provide you with their services, and those companies will treat the data under their own policies. We will tell you about these entities at the time you sign up for the service, and you will be able to choose how your personal information is handled in the context of that relationship.

We may disclose your personal information as required by applicable law, or in response to legal process, to protect the rights or property of The Chart Lab, or to protect the safety of The Chart Lab, our users, or others.

The Chart Lab and its subsidiaries and affiliates may share information for site administration or subscription fulfillment, and to notify you of events and services that may interest you.

Security Measures to Protect Your Information:

The Chart Lab is committed to protecting your personal information. We store information you provide us on our secure servers. Further, the information you provide when making a purchase is encrypted.

Your subscription is password-protected. Only you have access to the password-protected areas. Do not share your password with anyone. The Chart Lab will never ask you for your password in an unsolicited phone call or email, and you should not respond to any such request, as it will not come from us. If you are using a computer to which others have access, always remember to log out and close your browser window when leaving our site.

Direct Mailings:

If you subscribe to any of our products or services, we may send you information about other The Chart Lab products and services. Please note: If you subscribe to any of our services, or if you register for a custom service or contract, we may contact you to confirm your purchase or subscription, or to provide you with information about its terms or features.

Policy Regarding Children's Privacy:

Our sites are not directed at children under the age of 13. We will not knowingly collect or use personally identifiable information from anyone under 13.

Other Information About Our Privacy:

Our Web site offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them.

This Privacy Statement applies to the operations of all of our subscription services.

While we do our best to protect your personal information, The Chart Lab cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. You are responsible for maintaining the secrecy of your password and other account information.

Changes to The Chart Lab's Privacy Policy:

We may change our Privacy Policy at any time, and we will give notice of any material change (or any notices that we are required to give you) on our websites and/or in email messages.

In addition, you will receive an annual notification of our Privacy Policy. And of course, you may always contact us for any questions you have regarding this, or any other The Chart Lab policy that may affect you.

We respect the privacy of our subscribers and want to make clear to everyone how we use personal information that The Chart Lab website and service acquires during the course of its operations. We will never sell or rent your personal information to any third party.

Information We Collect

We may collect personally-identifiable information about you. This may include your full name, e-mail addresses, physical addresses, phone numbers, bank account or credit card information, payment history, subscriber correspondence, and records of violations or alleged violations of the terms and conditions that govern your access to and use of The Chart Lab website and service.

We may collect other limited information about you. This may include information about the type of browser you are using, the Internet Protocol address of your originating Internet Service Provider, and your viewing and search history. We do not connect this limited information about you with any personally-identifiable information about you that we may have.

Information Obtained from Third Parties
If you provide us personal information about others, or if others give us your information, we will only use that information for the specific reason for which it was provided to us.

Updating/Accessing/Amending/Correcting Personally Identifiable Information

If your personally identifiable information changes, or if you no longer desire our service, you may deactivate it by making the change on our Edit Profile page or by emailing our Customer Support at info@The Chart Lab.com or by contacting us by telephone or postal mail at the contact information listed below. We will respond to your request to access within 30 days.

Tools We Use

“Cookies” are small data files stored on your hard drive that assign a unique identifier to your computer so that The Chart Lab can “recognize” your computer each time you use it to return to The Chart Lab website. These cookies help us gather non-sensitive information about your use of The Chart Lab website that we aggregate with other information to learn more about how our users interact with The Chart Lab website. They do not, standing alone, identify you as an individual by name or The Chart Lab account number. While you can set your browser to refuse to accept cookies, you should understand that some of The Chart Lab services may not function properly if your browser refuses to accept cookies.

Third Party Cookies

The use of cookies by our affiliates, tracking utility company, and service providers is covered by our privacy statement. We do not have access or control over these cookies. Our affiliates, tracking utility company, and service providers use session ID cookies to make it easier for you to navigate our site.

Other Websites

The Chart Lab website may contain links to other websites not controlled by The Chart Lab. Please be aware that The Chart Lab is not responsible for the privacy practices of these other websites. We encourage you to be aware of when you leave The Chart Lab website and to read the privacy policies of other websites you visit.

How We Use Your Information

We use your information to provide the services offered by The Chart Lab website and service; to respond to and process your requests for services and information; to notify you of updated or changed information, website features, promotional opportunities, or services that we offer. We will not send you notices, updates, newsletters, or advertising unless you have explicitly agreed (by “opting-in”) to accept such communications. We reserve the right to send you notices necessary for your account with The Chart Lab to be maintained. Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.

Choice/Opt-Out

You may choose to stop receiving our newsletter or advertising emails by following the unsubscribe instructions included in these emails or you can contact us at brett@thechartlab.com

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